Course curriculum

  • 1

    INTRODUCTION TO COMMUNICATION

    • Communication FREE PREVIEW
    • “One great use of words is to hide our thoughts”
    • 9-1-1 - Emergency Communication
    • COMMUNICATION SYSTEM
    • 4 TYPES OF COMMUNICATION
    • 4 basic types of communication
    • Effective listening
    • basics in communication.pdf
    • MAIN COMMUNICATION STYLES
    • Communication in a virtual world.pdf
    • Characteristics of Emotional Intelligence
    • Little test!
  • 2

    NON VERBAL COMMUNICATION

    • E-MAIL.pdf
    • 0 E-MAIL PROTOCOLS
    • 1 NONVERBAL INTRO.pdf
    • 1-1 body language intro.pdf
    • 2 Non-verbal communication percentage
    • 3 FUNCTIONS OF NON-VERBAL COMMUNICATIONS
    • 4 NON VERBAL-COMMUNICATION-Personality traits
    • 5 Non Verbal Communication.pdf
    • 6 EXPRESSIONS AND GESTURES - GENERAL
    • 7 FACE MUSCLES.pdf
    • 8 GESTURES.pdf
    • 9 HOW TO READ MICRO EXPRESSIONS INTRO.pdf
    • 10 Lead through micro skills
    • 11 Tactics for reading bodylanguage.pdf
    • 12 Recordkeeping
  • 3

    Radio communication

    • Basics in Radio communication.pdf
    • 2 Redundancy
    • 3 Two-Way Radio discipline
    • FINAL TEST